Services

IT Services – Computer Support – Consulting

Computer Services Group located in Costa Mesa, California (Orange County), offers complete IT services. Professional and friendly service, dependability and trustworthy are just some of the values we hold ourselves to. Most of our clients come from referrals and we continue to have an ongoing relationship with all of them.

You want to find out what we do, here’s the quick list:

Now more about what we do:

One of the main reasons our clients love us is because we are not like the typical stuffy and uptight corporate techs. We’re friendly and approachable and we don’t talk over your head, we explain things in plain English. We maintain a professional presence and we are experts in our field. We hold several professional certifications that we maintain by performing ongoing training, this ensures you are always getting the best service possible.

Our clients use us because they are either a small business and can’t afford an in-house IT staff or they don’t want the extra hassles and costs of staff personal issues like interviewing, background checks, training and managing. Our clients like that they can call us, we show up and problem solved.

A lot of our clients are on a monthly plan, this is more convenient and cost effective for them because they receive a simple monthly statement and we don’t charge them for every visit, phone call or remote assistance session. Our statements also are very easy to read and understand, everything is in plain English. We itemized everything so that you can see exactly what was performed on any given date.

For our clients who are on a monthly plan we take a proactive approach to support. We look for trouble areas and try to solve them before they become something major. This approach ultimately saves our clients money when considering what it costs them to be down for any long periods of time.

Whether you need one-time support service or your looking to replace your current inadequate support, we want to help you. You will find that we have very reasonable rates for the levels of expertise that we offer.

Here’s detailed info on what kind of services we perform for clients:

Computer Repairs
Changing motherboards, adding memory, replacing a failed hard drive has been something just about all our clients have needed one time are another. With the cost of new computers being so inexpensive now, sometimes is make sense to to purchase a new computer. We can consult you on where you should and shouldn’t spend your money.

Virus and Spyware
Spyware and Viruses have been a major problem lately and they are not going away. It used to be that if you have children using the Internet it’s pretty much a guarantee that you have spyware. But these days legitimate website are infecting people because of Rogue Advertisements systems on these big name site. Unless your a very savvy Web Surfer it’s easy to get spyware and viruses on your computer. We get calls about spyware almost daily and we have gotten to be experts on how to remove even the most difficult problem that spyware and viruses leave behind.

Windows
Generally speaking Windows works just fine if you’re not doing much with it. But that’s not the case for most people. We are all getting on the Internet, downloading programs, getting infected with Malware and Viruses, getting new iPhones and Printers.  But at some point Windows just doesn’t run right anymore. We have re-installed and repaired probably thousands (1000’s) of computer running Windows. We can consult you on if you computer problems can be corrected by re-installing Windows.

Computer Networking
Just about all of business clients are on a network and actually a lot of our home client are too. With the advent of inexpensive network equipment and the need to every computer requiring Internet access having a Computer Network has become a necessity. We have designed, installed and managed computer networks both Wired and Wireless. Some of clients have moved to new office and we have installed all the cabling, jacks and other new networking equipment.

Network Server and Database Server Management
Most of our larger business clients run Network Servers for File and Printing resources. Maintaining and Administration of Network Servers are critical in the everyday operations of our clients work flow. We upgrade old Servers, Install new Servers and Manage existing Servers for our clients. We plan for disasters and have solutions to maximize uptime.

SQL and Exchange Server
SQL Server is Microsoft’s enterprise database software and Exchange Server is Microsoft’s enterprise messaging software. Most of our larger business clients are using these products and because they are so critical in day to day business operations they must be managed. We do the management and administration of SQL and Exchange so that everything runs smoothly and our clients can focus on their business.

Backup Solutions and Management
A big part of what we do for our business clients is plan for disaster and minimize downtime. It’s just a known fact that computer and servers will fail at some point. The big question is how long will you be down? Since we have clients ranging from small to large companies the solution for backup systems are different but the needs remain the same for everyone. Minimum downtime is the name of the game and we have been providing solutions to our clients that meet their needs. Not only do we provide the backup system but we manage it as well. As with any critical issue it’s needs to be watched and taken care of.

Intranets and websites
One of greatest things we love to do is to help our clients evolve in way they organize information and better run their business. A typical business is dealing with many forms of information: contacts, projects, emails, files, calendars.  An Intranet can help any business organize this information and provide one central location to manage, collaborate and share. Intranets are like websites except they are private and only viewable on the internal company network. We develop and build custom Intranets to your specific needs so that it fits in with your work flow and makes work life a little easier.